There are more than 230+ days of sunshine a year, Fort Worth is a paradise for sports and outdoor recreation . Of course there are the big draws-NASCAR and IndyCar at Texas Motor Speedway , Dallas Cowboys football at Cowboys Stadium and Texas Rangers baseball just next door at the Rangers Ballpark.
The Dallas Cowboys are a household name. With players like Roger Staubach, Troy Aikman and Tony Romo, America's team has made football history.
Just 15 miles east of downtown Fort Worth, NFL football fans can find the legendary Dallas Cowboys and the club's new iconic stadium, completed in 2009. The $1.1 million stadium was home to Super Bowl XLV, where the Green Bay Packers defeated the Pittsburgh Steelers 35-21. The stadium is an attraction in itself and thanks to daily tours , you can get behind-the-scenes access and even test your throwing arm on the field.
Life as a football fan isn't complete until attending a Dallas Cowboys home game! The only NFL team to record 20 consecutive winning seasons (1966–1985) — an NFL record that remains unbroken and unchallenged — the Cowboys share the record for most Super Bowl appearances (eight) with the Pittsburgh Steelers. Forbes magazine lists the Cowboys as the highest-valued sports franchise in U.S. history, generating some $269 million in annual revenue.
One Legends Way
Arlington, TX 76011
One Legends Way
Arlington, TX 76011
AT&T Stadium is committed to guests with disabilities. Our facilities are fully accessible and we provide a wide range of services and amenities for guests with special needs.
AT&T Stadium is designed with accessible parking, accessible vehicle drop off and pick up areas, power assisted doors, restrooms, concessions, water fountains, ATMs and seating areas. Guests can receive more information by visiting one of our Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. For questions regarding ADA ticket information, please contact Cowboys Ticket Sales at (817) 892-4400 .
AT&T Stadium, Legends Hospitality Management and stadium security work hard to promote responsible consumption of alcoholic beverages. Our alcohol policies are listed below.
Animals are not permitted in AT&T Stadium with the exception of service animals and service animals in training. Please be sure to check with the stadium before bringing any service animal to the game. For more information, please contact the Guest Services Hotline at (817) 892-4161
ATMs (Bank of America Automated Teller Machines)
There are several Bank of America ATMs at AT&T Stadium. ATMs are located behind Sections 201, 226, 408, 438.
Baby Changing Stations
Baby changing stations are located in all family restrooms throughout AT&T Stadium. These restrooms are located on all concourses and on each Club and Suite level.
Prohibited bags include, but are not limited to, the following: all purses, bags or containers larger than a small clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags.
Fans may carry only the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:
All bags are subject to inspection upon entry and are subject to additional inspections within the stadium.
Banners and Signs
Signs must be handheld, event-related, in good taste and cannot obstruct another guest's view. They may not contain commercial messages, logos or political endorsements and may not be hung off affixed stadium structures. Signs on poles or sticks, or constructed of wood or metal material, are also not permitted. Management reserves the right to confiscate signs that are in violation of stadium policy.
Bottles and Cans
Bottles, cans or beverage containers of any kind are not allowed into AT&T Stadium. A search will be conducted at the gates to prevent these and other prohibited items from entering the stadium. Please refer to Prohibited Items and Behavior for more information. Exceptions will be made for those with medical requirements and/or special needs.
Compact Cameras (still only) are permitted inside AT&T Stadium as long as their use does not interfere with the event or other guests' enjoyment of the event. Video Cameras, tripods, monopods and cameras with a lens longer than 3" (detachable or non-detachable) are prohibited inside AT&T Stadium.
Cell phones are allowed in the stadium as long as their use does not interfere with other guests' enjoyment of the event.
There are 10 Clubs at AT&T Stadium. The Clubs remain open for approximately one (1) hour following the end of the event. They offer full-service bars, special concession stands and merchandise shops. For additional information on Club Lounges, guests should contact the Guest Services Hotline at (817) 892-4161
There are 15,000 Club Seats located throughout AT&T Stadium. Club Seat Holders have access to the Clubs they are ticketed for and all general areas of the stadium. They do not have access to the other stadium Clubs or Suite areas unless they are ticketed for them. For additional information on Club Seats, guests should contact AT&T Stadium Ticket Sales at (817) 892-4400
Code of Conduct
AT&T Stadium Management is committed to creating a safe, comfortable and enjoyable experience for our guests. Our staff will proactively support an environment free from the following behaviors:
Continuing inappropriate behavior may result in the guest having his/her tickets revoked, being ejected from the stadium or arrested by police. All Season Ticket Holders are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets.
Guests are encouraged to report issues and concerns to a nearby event staff member, calling the Guests Services hotline at (817) 892-4161 or using our Guest Text Messaging Service by texting to 69050, type the word STAR followed by a space and your message.
Compliments, Complaints and Comments
Guests with a compliment, complaint or comment may express it, in person at a Guest Services Center or may be given a Guest Services business card with contact information in regards to Guest Services. Guest Services Centers are located on the concourse behind Sections 219, 244, 420 or 451. Written feedback can be sent to email@example.com or to speak someone, please call the Guest Services Hotline at (817) 892-4161
Legends Hospitality Management is the concessionaire for AT&T Stadium. All concession stands at AT&T Stadium accept every major credit and debit card.
Designated Driver Program
As part of our commitment to public safety, guests can receive a "Designated Driver" wristband and complimentary bottled water by registering as a Designated Driver near a Guest Services Center located on the concourse behind Sections 219, 244, 420 and 451, Ford Fountain, Miller Lite Platform as well as the Miller Lite Plaza and AT&T Plaza.
AT&T Stadium is equipped with public elevators at the following locations:
Should you need immediate assistance, please notify the nearest event staff member, security personnel, concierge staff member or police officer. Guests are encouraged to report issues and concerns to a nearby event staff member, calling the Guests Services hotline (817) 892-4161 or using our Guest Text Messaging Service by texting to 69050, type the word STAR, followed by a space, and your message.
In the event of a serious emergency at AT&T Stadium, all event staff, event security, police and Arlington Public Safety emergency response agencies are ready and available to assist guests, including guests with disabilities. Pertinent information regarding the emergency situation and evacuation procedures will be provided over the public address system and on the Stadium televisions and scoreboards.
There are 10 guest entrances to AT&T Stadium. These locations are as follows:
There are escalators that provide access from the Main Concourse up to the Upper Concourse. These are located on the East side of the stadium at Entry B (behind Section 244), and the West side of the stadium at Entry G (behind Section 219). Club and Suite guests may use the escalators at Entry A to access the Main Club on the north/visitor side of the stadium. Additional escalators for Club and Suite guests are located at Entry E and Entry K and provide access to the Silver Club Level.
Family restrooms are designed for the use of guests with small children and guests with disabilities. However, any guest may use a family restroom. These restrooms are located throughout the stadium on all concourses and on each Club and Suite level. All Family restrooms are accessible and equipped with baby changing tables.
Access to the field is not permitted to guests of AT&T Stadium at any time (pre-game, during, or post-game) without the proper credentials.
There are five (5) First Aid locations at the stadium where medical treatment is available:
Event Level - Northeast Tunnel
Main Concourse - Behind Sections 219 and 244
Upper Concourse - Behind Sections 420 and 451
Emergency Medical Technicians (EMTs) with Automatic Emergency Defibrillators (AEDs) are also positioned throughout the stadium and ready to respond to emergencies.
Guests needing medical assistance are encouraged to contact a nearby event staff or security staff member. Guests needing assistance may also call the Guest Services Hotline at (817) 892-4161 or using our Guest Text Messaging Service by texting to 69050, type the word STAR, followed by a space, and their message.
Football Return Policy
Footballs that enter the seating area during pre-game and warm-up periods must be returned to the field. Any balls that enter the seating area during regular game play may be kept by guests.
Gate Opening Times
AT&T Stadium Plazas, Concourses and Clubs and Suites will open two (2) hours prior to kick-off. Stadium opening times may be adjusted on an event-by-event basis. Guests may check the stadium opening schedule for specific events by visiting our website at Stadium.DallasCowboys.com.
Guests Services Centers
There are four (4) Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. Guest Services Centers assist guests with lost and found, lost children, stadium directions, emergencies, general information and accommodations for guests with disabilities. The centers are staffed with knowledgeable attendants ready to assist guests needing information or wishing to leave compliments or comments.
Guest Text Messaging Service
The Guest Text Messaging Service is available to all guests at AT&T Stadium. A guest may call for assistance during each event by sending a text message to 69050 from their cell phone. Open a blank text message and address the message to 69050. Type the word STAR followed by a space and the issues (question, comment, concern, etc.) and location. The word STAR is not case sensitive, but the body of the text message must start with this keyword and there must be a blank space after the keyword. Text messages can be up to 160 characters in length. The text message is received by a stadium representative and the appropriate assistance is dispatched from the Event Command Post. If necessary, the stadium representative may have a dialogue with the guest through the exchange of text messages. By using the text messaging service, guests will be able to report issues and concerns, ask for information and call for assistance in a fast, easy and convenient way. For any further questions regarding the Guest Text Messaging Service, please contact the Guest Services Hotline at (817) 892-4161. Questions or need further HELP in regards to this text program? Send your email to CustomerCare@ISS247.com or call toll-free 1-877-722-6458 Participation in our service is free of charge but standard carrier text messaging & data charges will apply. Text STOP, END, QUIT, CANCEL, UNSUBSCRIBE, STOPALL to 69050 to be removed from any list and end subscription to the service.
Handheld Captioning & Assistive Listening Device
As a service to our guests who are hearing impaired or visually impaired, AT&T Stadium has been equipped with a highly advanced assistive listening system and mobile captioning device. The service provides real-time captions and assistive listening for all public address announcements, and it provides a choice of audio description in English and Spanish for the play-by-play action. The handheld device is available for check out at all Guest Services Centers located on the concourse behind sections 219, 244, 420 and 451.
Arrangements to use a handheld device can be made in advance by contacting the AT&T Stadium Guest Services Hotline at (817) 892-4161
If you see or experience a housekeeping problem or maintenance concern, please notify your nearest Event Staff member, or visit a Guest Services Center located on the concourse behind Sections 219, 244, 420 and 451.
Guests may also call our Guest Services Hotline at (817) 892-4161 or use our Guest Text Messaging Service by texting to 69050, type the word STAR, followed by a space, and your message.
Lost and Found
All guests looking to claim or report lost items should do so at the nearest Guest Services Center. Guests inquiring about lost items at previous events should call the Guest Services Hotline at (817) 892-4161 for information or notify us via email at firstname.lastname@example.org. Items lost at prior events are held in a locked storage area for 60 days and are then either disposed of or donated to an appropriate charitable organization. AT&T Stadium cannot be held responsible for lost or damaged items.
Lost Children and Guests
Lost children and guests should be taken to any Guest Services Center located on the concourse behind sections 219, 244, 420, 451. Parents looking for a lost child should check with the nearest event staff member or Guest Services Center. For safety reasons, AT&T Stadium is unable to make Stadium-wide announcements for lost children or guests.
The entrance for the media is located on the Northwest side of the stadium just West of Entry K. Only members of the media with proper credentials may use this entrance. Upon entering, bags will be inspected and tagged accordingly.
Merchandise stands are located throughout the stadium. All points of sale accept every major credit and debit card. The Cowboys Pro Shop is located on the Northwest side of the stadium at Entry A or from the Main Concourse behind Section 242. The Pro Shop is open seven (7) days a week. The daily operating hours are: Monday-Saturday, 9 a.m. to 6 p.m., and Sunday, 11 a.m. to 5 p.m. You can also shop online at ShopCowboys.com or by phone at (877) NFC-BOYS
My First Cowboys Game Certificate
Guest can receive a My First Cowboys Game Certificate order form at the nearest Guest Services Center on the concourse behind section 219, 244, 420 and 451. The My First Cowboys Game Certificate is for guests who have attended a Cowboys game at AT&T Stadium for the first time. A guest must be present to fill out the order form at the Guest Services center. The guest will receive an official certificate in the mail with their name and the date they attended their "first" Cowboys game within two (2) weeks from the day the request was received.
The Plazas consist of beautifully manicured lawns and amazing food and beverage outlets located throughout the space for a fun, friendly outdoor atmosphere for fans. Located to the east you will find the Miller Lite Plaza and to the west the AT&T Plaza. The Plazas lead guests to the retractable glass doors and entrance to the stadium.
Police Room The Police Room is located on the Event Level near the loading dock on the east side of the stadium. Any guests inquiring about someone who has been removed by police should be referred to Guest Services Centers located on the concourse behind sections 219, 244, 420 and 451.
Dallas Cowboys Gameday is the team's official glossy souvenir program. This one-of-a-kind collector's item features player profiles, in-depth stories and stadium information as well as rosters and opponent previews. Sold only through the Dallas Cowboys organization, Gameday sales are subject to early sellout. Guests can find this program at the stadium pro shop or merchandise stands.
Prohibited Items and Behavior
In conjunction with the National Football League and for the safety of our guests and employees, the following are prohibited:
Guests who appear to be inebriated and unmanageable will not be permitted admittance into the stadium.
Any attempt to bring alcohol into the stadium will be considered a violation of the Code of Conduct and may result in the guest having their tickets revoked, ejected or arrested. All persons and/or their belongings are subject to search. Violators of the rules of any State or City laws will be refused admission, asked to leave or ejected from stadium property.
*Exceptions will be made for those with medical requirements and/or special needs.
Hand-held radios for personal use are allowed in the stadium as long as they are not larger than 12" x 12" x 12" and do not distract from the enjoyment of other guests. The use of headphones is required.
For some events at AT&T Stadium re-entry is permitted. The guest must exit through a designated EXIT gate and have their event ticket scanned out in order to be readmitted. Guests re-entering the stadium will be required to go through the security search process for a second time. Guests who leave the stadium and do not have their ticket scanned out will not be permitted to re-enter the stadium using the same ticket.
There are public restrooms (men, women and family) conveniently located throughout the stadium. All restrooms are accessible to guests with disabilities.
Guests can receive a free ID bracelet featuring a space to write in their seat location. The Safe in the Seat Program aids in reuniting lost children and guests with their appropriate parties. The bracelets are available at all Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. Safe in the Seat bracelets are not valid in place of a ticket.
Unfortunately, due to the number of requests received, and the use of the boards for live game coverage personal messages are not displayed on the stadium videoboard.
Sign Language Interpreters
For non-sporting events, AT&T Stadium can provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received 30 days prior to the event and be approved by the performer. For details, please call the AT&T Stadium Guest Services Hotline at (817) 892-4161
In accordance with City of Arlington regulations, smoking is PROHIBITED IN ALL AREAS OF THE STADIUM. Guests wishing to smoke may do so only in designated smoking areas outside the stadium. Designated smoking areas are available in the following locations:
Violators of this policy may be ejected from the stadium. All Season Ticketholders are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets.
Strollers are permitted at AT&T Stadium. However, their use cannot inhibit guest movement or block any aisles. Smaller, umbrella-style strollers can be stored underneath a seat as long as it does not create an obstruction for other guests. Larger strollers can be checked at the nearest Guest Services Center located on the concourse behind Sections 219, 244, 420 and 451.
There are more than 300 Luxury Suites at AT&T Stadium. The different types of Suites are:
For additional information on Suites, direct guests to contact Suite Sales at (817) 892-4470 or email email@example.com.
Taxicabs are available at the entrance to the AT&T Plaza off of North Collins Avenue and Cowboys Way. Taxis are staged at this location for drop off pre-event and pick-up post event.
There are water fountains conveniently located throughout the stadium. All fountains are accessible to guests with disabilities.
Website and Internet
Guests can visit DallasCowboys.com for the latest information on the Cowboys. They should also visit Stadium.DallasCowboys.com and DallasCowboysMaps.com for information, maps, seating guides, special event news, and for exclusive looks inside the finest venue in all of sports!
A limited number of wheelchairs are available for transporting guests from the gates to their stadium seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the game. Guests may arrange for wheelchair assistance by contacting an event staff member at any entrance. Guests needing assistance after the event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind sections 219, 244, 420 and 451. Guests in Suite and Club areas should contact the Concierge staff on their level to request a wheelchair escort or additional assistance.
Wheelchair and Companion Seating
AT&T Stadium provides wheelchair and companion seating with enhanced sightlines on all levels. Be advised that AT&T Stadium personnel reserve the right to take appropriate legal action against individuals who fraudulently obtain wheelchair and companion seats. For event day assistance and seating relocations, contact an event staff member or visit the nearest Guest Services Center located on the concourse behind sections 219, 244, 420 and 451.
Will Call is available at AT&T Stadium Ticket Office locations at Entry A on the northeast side of the stadium and at Entry F on the southwest side of the stadium. Will Call ticket windows open three (3) hours prior to most events. To claim tickets at Will Call, a photo ID and the credit card used to purchase the tickets must be presented. Only the account holder of record may pick up tickets. A person other than the account holder may pick up tickets from Will Call provided that they present written and signed authorization from the account holder along with a copy of the account holder's photo ID.
Our goal is to provide our guests with an exceptional experience, from the moment that they leave for the game to the time that they return. The Cowboys have created a transportation and parking plan designed to keep the traffic moving, make it easy to park, and ensure safety as fans make their way into the stadium. This page contains important information about transportation and parking at AT&T Stadium and will help prepare you to have an enjoyable event day.
There are approximately 12,000 parking spaces distributed among 15 numbered lots at AT&T Stadium. In addition, there are nearly 12,000 parking spaces in lettered lots around the Texas Rangers Ballpark that may be used on an event day. Parking areas are generally open five (5) hours prior to Cowboys games. AT&T Stadium is not responsible for and assume no liability arising from accidents, fire, theft, damage to or loss of the vehicle of any article therin while on stadium property.
Bus parking is located in Lot 15. All other lots are for standard size vehicles only (Lot 14 is for RVs and oversized vehicles). A bus parking pass is required.
Courtesy Shuttle Carts
Shuttle service for guests with disabilities and limited mobility is available from each of the Cowboys parking lots to the stadium. Shuttle service is also available following events. So that this service may be offered in a timely manner to all who need it. They are limited to the guests needing the service and one companion. In order to offer this service in a timely manner to our guests with disabilities, accessibility shuttle tents are located near Entries A, D, J and G.
Customized Route and Directions
The Cowboys have created an online tool that will provide our guests with directions to the stadium and to their specific parking lot. Visit DallasCowboysMaps.com (link) and enter the zip code from the starting point and select an assigned parking lot. For cash parking, select "cash" instead of a specific lot. The site will prepare personalized directions and a route map. By following the directions provided, the guest will avoid traffic delays and get parked quickly. The use of GPS systems or other map websites is discouraged as they do not take into account current road conditions and the traffic plan developed exclusively for AT&T Stadium.
When a guest purchases a season parking pass for Cowboys games, they will have a pass for a designated lot. Their parking pass is valid only for the lot designated on the pass. By having a specific lot assignment, they will be directed to their lot.
As you approach the stadium, there will be additional highway, street and electronic message signs directing you along your route and to your parking lot entrance.
Directed Parking Spaces
Once a guest enters their appropriate lot, they will be directed to a parking spot by an attendant. By following the direction of the parking staff they will assist the guest with being parked quickly and safely. A parking pass is valid for one (1) spot, and parking spots are for vehicles only. Guests wishing to park near a friend, both parties must have parking passes for the same lot and arrive together. Parking spots cannot be reserved or saved for guests arriving at later time. Parking spots are for vehicles only. Drive aisles must remain clear at all times. No items (coolers, tents, tables, chairs, etc.) of any kind may be placed on the ground behind, in front of or around parked vehicles. These items are permitted only in designated tailgating spaces.
Accessible parking spaces are available in each lot and are issued on a first come/first served basis. A parking pass for that designated lot and a person with a state-issued disabilities plate or placard are required to park in an accessible parking space. The person who has been issued the plate or placard must be in the vehicle. Violators will be subject to citation and possible revocation of season parking privileges.
Limousines will be able to drop off passengers in Lot 1 and in Lot 6. Limousine parking is available on Randol Mill Road and on Cowboys Way. A limousine parking pass is required.
Passenger Drop-Off & Pick-Up Zones
There are two passenger drop-off zones at the stadium. One is located on the North side of Randol Mill Road in Lot 1 and the other is located on the South side off of Cowboys Way in Lot 6. Due to post event traffic, these areas may not be accessible for pick up. Guests may use the Accessibility Shuttle serving all AT&T Stadium parking lots.
There is one area that is a passenger pick-up zone at the stadium. It is located at the entrance to the AT&T Plaza adjacent to North Collins Avenue and Cowboys Way. Taxis are also staged at this location for drop off pre-event and pick up post-event.
RV/Oversized Vehicle Parking
RVs and oversized vehicles (any vehicle longer than 19 feet) must be parked in Lot 14. All other lots are for standard size vehicles only. An RV/Oversized vehicle parking pass is required.
Tailgating for Cowboys games is permitted in designated tailgating spaces only. These spaces are located on the perimeter of each parking lot and have a grassy area immediately behind the vehicle parking spot. There are tailgating spaces in Lots 4, 5, 6, 7, 10, 11, 12, 13, 14 and 15, and the spaces are filled on a first come/first served basis. If interested in tailgating, it is important to arrive early to obtain one of the designated spaces.
All guests wishing to tailgate must observe the following guidelines. These guidelines have been developed to provide a fair, reasonable and safe tailgating experience for guests. Failure to follow these guidelines may result in the loss of tailgating privileges and ejection from the parking lot.
Vehicle Security Inspection
All vehicles parking within the Stadium's secured parking perimeter are subject to a security inspection before being allowed to park.
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